18th December is the last posting day before Christmas,
Orders tend to be delayed May, July, London Craft Week and Christmas gift season.
If you are looking for material or tools that are not listed above, please email me.
I try hard to lower the cost of my kits without compromising the quality of contents, so your kit will come in a recycle craft paper boxed parcel. All materials are imported from the country of origin and hand packed in UK. There are many kits online which come in a beautiful box. You don't need a fancy box to repair pots and plates. Still, if you need nice display, I sell a strong tool box, hand made locally in the UK.
Postage is free on UK orders costing less than £200. All UK orders are shipped using Royal Mail. Postage to EU will be minimum £10, US £13 (on orders less than £150 in value), overseas postage will be added at check out.
If you are in US, probably you better order from my Etsy shop to avoid paying double tax at your destination. If you can't find the materials at Etsy shop but in Tool Shop, or additional portion of materials, please contact me. I will pop into your order.
If you don't receive your items that tracking record says "delivered" Please let me know immediately with your postal address and mail address again, I will re-post your items with your agreement rather than refund. Due to the recent demand of deliveries causing delivered wrong doors and addresses.
If you have any questions about your purchase, postage, special request or my refund policy, please email me before you place order. I will be happy to answer your queries.